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1994-01-03
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25 lines
12-16-93 Cannot Fax
The software has to match the fax-class of the modem you are using.
The AFC/AFX/Pkt-2400 are Class-1 fax. The '9624' modems are Class-2 fax.
Does the driver match your modem? TSRs and device drivers can affect faxing
too.
Is this the only fax machine you cannot send/rec'v fax? As hard as
the developers of the code try, there will always be a fax you can't send
to or maybe recv a fax from. Each fax has it's own built-in code, and it's
just impossible to make every one perfectly compatible (even between fax
machines). You can try setting a different speed in your fax setup. The
normal send speed is 9600, try 4800 or 7200. (FAX driver will usually have
to be unloaded & re-loaded).
* * At least 1 fax machine (Panasonic) needs to have the 'frequency'
changed on the FAX machine to receive from a Faxmodem. Other brands may
need this change too.
If this doesn;t help, the modem may be broken. If new, dealers will
usually exchange it. For repair call 617-423-1072 Customer Service.
Don Hinds - Zoom Tech
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